In this episode of Systems That Serve, we explore why a small group of steady clients often provides most of a practice’s stability, income, and ease. Using the 80/20 principle, we unpack the difference between steady and high-drift clients, and share practical ways to design systems that support consistency, retention, and calmer growth.
Steady Systems for Steady Clients
Revenue stability comes from keeping ideal clients.
Jan 07, 2026
Systems That Serve
Systems That Serve explores how to design, build, and refine the systems behind your business so the work flows to the right people, delivers consistent value, and supports sustainable income. Learn how to design service-oriented systems that align strategy, marketing, and operations with human capacity and values. Each episode breaks down the practical frameworks behind clear strategy, humane marketing, and repeatable workflows—helping you turn thoughtful intentions into dependable operations.
Systems That Serve explores how to design, build, and refine the systems behind your business so the work flows to the right people, delivers consistent value, and supports sustainable income. Learn how to design service-oriented systems that align strategy, marketing, and operations with human capacity and values. Each episode breaks down the practical frameworks behind clear strategy, humane marketing, and repeatable workflows—helping you turn thoughtful intentions into dependable operations.


